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We're happy to help
How Can We Help?
You can reach us through the channels below for your questions, suggestions, or support requests.
Contact Channels
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contact.email_label [email protected]
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General Questions
For product info, features, and general questions:
contact.email_label [email protected]
contact.response_label contact.response_time_24_48
Legal Matters
For legal questions, DMCA notices, and corporate requests:
contact.email_label [email protected]
When Creating a Support Request
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Device Info
Which device are you experiencing the issue on? (TV brand/model, Android version)
MAC Address
Your MAC address shown on the app's main screen
Issue Description
Describe the issue in detail, include screenshots if possible
Error Message
If any, write the exact error message you received
Frequently Asked Questions
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- contact.faq_support_link - contact.faq_support_text
- contact.faq_activation_link - contact.faq_activation_text
- contact.faq_refund_link - contact.faq_refund_text
TiviTap is an IPTV <strong>player</strong> application. We do not provide IPTV subscriptions, channel lists, or content. For issues with your IPTV provider, please contact your own provider.